UpNow

PREMIERE COMPUTER AND IT SUPPORT: Nationwide

TESTIMONIALS


In my years of experience working with IT service providers, UpNow has been the best company to work with. I refer people to UpNow on a regular basis.

Tim Magill

Life Adventure Center
Versailles, KY

UpNow spent time analyzing and discussing our needs while focusing on what would work specifically for us.

Elizabeth Byrd

Cathy Cook Law
Cincinnati, OH

Being a non-profit agency we thought upgrade and quality service would be outside of our budget. UpNow has worked with us every step of the way to ensure costs are low and quality is high.

Brad Cripe

Holiday Home Camp
Lake Geneva, WI

IT problems used to be an office event, with UpNow support just a click away, my staff is happy and I can focus on the work I need to get done.

Mark Williams

Safety Through Engineering
Dayton, OH

Overview


WHAT WE OFFER


CUSTOMER SERVICE FROM THE U.S.A.

We’re dedicated to delivering amazing customer service. We offer 100% US based support from highly qualified and personable technicians. Our technicians are trained to support and assist your staff members quickly and cheerfully.

PREDICTABLE & SCALABLE COST

Our comprehensive flat rate plan allows you to consistently budget for technology needs with no hidden surprises.

HOLISTIC PARTNERSHIP

What is your technology road map and implementation plan? Are you in compliance with industry regulations? Do you have a system failure plan? We can help you understand where you are, decide where you want to be, and help you get there.

SERVICE HIGHLIGHTS


TECHNOLOGY ADVISOR
  • Bi-Weekly Reporting
  • Long Term Planning
  • Efficiency Consultation
  • Technology Assessments & Recommendations
PRO-ACTIVE MAINTENANCE
  • Virus & Malware Removal
  • Regular Registry & System Maintenance
  • Preemptive Repair & System Monitoring
  • Update & Software Management
  • System Status Reporting
AMAZING SUPPORT
  • Unlimited Support
  • Cheerful Customer Service
  • Dedicated Account Manager
  • Dedicated Phone & Email Support
  • Detailed Documentation of Entire Network System
  • Clear Technical Notes & System History
REDUNDANCY & FAILSAFES
  • Redundant System Infrastructure
  • Emergency Failsafe Systems
  • Redundant Data Backups
  • Clearly Documented Network Structures
  • Remote Connectivity to All Office Resources

What Makes Us Unique

  • PREDICTABLE COST

    Our comprehensive flat rate plan allows you to consistently budget for technology needs with no hidden surprises. No long-term contracts allows your business to easily scale and adapt to the market place.

  • UNLIMITED SUPPORT

    100% US based support from highly qualified and personable technicians. Our technicians are trained to support and assist your staff members quickly and cheerfully. We are dedicated to solving your problems.

  • PRO-ACTIVE SERVICE

    We don’t wait for things to break. Instead, we preemptively monitor and repair your network and computer systems. With regular maintenance, failsafe's, and preemptive support we are invested in keeping your business running 24/7.

  • COMPREHENSIVE ASSISTANCE

    Your time and energy should not be spent managing the technical aspects of your computer network. Let us manage your network and take care of your technical needs. Our technical skills maximize office positivity and keep your business running smoothly.

  • See How
    We Can Help
    You.

Who We Are

A NEW TYPE OF COMPANY

Nationwide SERVICE

UpNow was founded in 2012 and has since grown to serve small and medium businesses across the United States. From rural businesses in Wisconsin to mainstream offices in Los Angeles, we are able to serve your company in almost any location.

A DIFFERENT MINDSET

The world of technology has changed. Traditionally IT advisors will take enterprise grade solutions and water them down for your company, the result being costly and inefficient. UpNow was founded with a different mindset. We specialize in implementing solutions specifically built for small and medium businesses.

THE RIGHT SIZED FISH IN THE RIGHT SIZED POND

We serve clients with employees from single to triple digits. Technical resources have never been richer for small and medium businesses. We help you take advantage of the marketplace and leverage your resources efficiently.

CUTTING EDGE TECHNICIANS

FOUNDING PRINCIPLES

We hire a little differently than most tech companies. It’s not just about degrees and certifications; that's just base line stuff for us. We specifically look for personable technicians who are able to communicate complicated technical concepts in a clear and understandable manner.

PERSONABLE ASSISTANCE

We are here to help you. We believe a cheerful attitude and persistent work ethic are key to delivering the best possible support for your business. We provide a unique and extremely positive work environment for our employees. We keep our people happy so they can focus on making you happy.

INTEGRITY AND PERSISTENCE

We offer unlimited support. We believe in doing a job the right way and supporting it 100%: no hidden charges or fees. We strive to provide the best service on the market at incredibly competitive rates.

LONG TERM STRATEGY

PERSONAL CONSULTATION

UpNow is dedicated to partnering with you for the long term. The technical marketplace is constantly shifting. We are a reliable pillar of support that can help you make informed and stable decisions.

SCALABLE SERVICE

We don’t believe in forcing companies to do anything. We’ve built our services to scale with your company as your grow larger or trim down to adapt to the marketplace.

ADAPTIVE PLATFORMS

Our job is to keep your business relevant. As time moves forward, we are there to help adapt your technical platforms to take advantage of new opportunities. We build on platforms that help keep you relevant and active.

Get in touch


Contact Us
Mailing Address
UpNow LLC
P.O. Box 15011
Covington, KY 41015
Phone
Toll Free: 855.517.8629
Direct Support: 859.757.2537
Email
General: info@upnow.biz
Support: support@upnow.biz